Terms and Conditions
Last updated: 18 October 2025
Welcome to Corsages Melbourne! By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Corsages Melbourne operates in Melbourne, Australia, and sells handcrafted corsages, buttonholes, and related floral products. All products are made from fresh flowers and designed for formal events, weddings, and other special occasions.
2. Ordering
Orders can be placed directly through our Shopify store. By placing an order, you agree to provide accurate information, including delivery details, contact information, and payment information. All orders are subject to availability. We will contact you if any item is unavailable or if there are issues with your order.
3. Payment
Payments are accepted via Shopify’s secure checkout options. Full payment is required at the time of order, unless otherwise stated. Prices are displayed in AUD and include GST where applicable. Delivery charges may apply and will be shown at checkout.
4. Delivery
Delivery is available to the suburbs listed on our website (e.g., Boroondara area, Balwyn, Kew, Hawthorn, Camberwell, etc.). Delivery times and fees will be confirmed at the time of order. We are not responsible for delays caused by traffic, weather, or other unforeseen circumstances.
5. Custom Orders
Custom orders are welcome. Please contact us via email to discuss options, availability, and pricing. Changes to custom orders must be made before the order is confirmed. Once confirmed, modifications may not be possible.
6. Seasonal Availability of Flowers
All floral products are subject to seasonal availability. As flowers are natural products, variations in colour, size, and form may occur. Certain flowers or foliage may not be available at specific times of the year or may be affected by market supply, weather conditions, or import restrictions.
If a particular flower or material becomes unavailable, we will substitute it with the closest possible alternative of equal or greater value, maintaining the overall look, quality, and style of the design. Where possible, we will notify you of any significant substitutions prior to completing your order.
7. Product Care
Corsages and buttonholes should be kept in a cool place once received, away from direct sunlight, until ready to use. Handle products gently to preserve freshness and appearance.
8. Refunds and Cancellations
Orders can be cancelled within 24 hours of placement. After this time, cancellations may not be accepted. Due to the perishable nature of our products, refunds are generally not offered once an order has been made. If there is an issue with your order (e.g., damaged product), please contact us immediately via email.
9. Liability
Corsages Melbourne is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products. We are not responsible for allergic reactions to flowers or materials used in our products.
10. Privacy
Personal information collected during the ordering process is used solely for fulfilling orders and delivering products. For full details, please see our Privacy Policy.
11. Intellectual Property
All images, text, and designs on this website are the property of Corsages Melbourne. Unauthorized use, reproduction, or distribution of our content is prohibited.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the “Last updated” date. Continued use of the website constitutes acceptance of the updated terms.
13. Contact Information
Email: corsages.melbourne@gmail.com
Address: Balwyn North